How to Reach Us

Administrative Office

Great Lakes Anesthesiology, P.C
Conventus Building
1001 Main St., Suite K-3502
Buffalo, NY 14203

General Inquiries: (716) 323-6570
Billing Inquiries: (716) 323-6580
Fax: (716) 323-6658
Email: inquiries@greatlakesanes.com

HOURS:
Monday – Friday: 8:00 am – 4:00 pm
Saturday – Sunday: Closed

Partner facilities

Great Lakes currently practices in several healthcare facilities across Western New York (including Buffalo and Niagara Falls) and northern Pennsylvania, with new partners on the horizon.

Contact us

To learn more about what Great Lakes has to offer or send a message to our administrative office, fill out the short form below. We typically respond within one business day.

Barbara Williams

Sr. Medical Biller/Certified Medical Coder

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Donna Kibler

Sr. Medical Biller

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In vim omnium offendit. Vix dico putant dicunt cu, ea eos partem praesent. Elit nostrud vim ea. No eum persius iudicabit, an consequat interpretaris est. Hinc case reque id mei.

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Melissa A. Klopfer

Credentialing Specialist

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In vim omnium offendit. Vix dico putant dicunt cu, ea eos partem praesent. Elit nostrud vim ea. No eum persius iudicabit, an consequat interpretaris est. Hinc case reque id mei.

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Danielle Washington

Medical Charge Entry Specialist

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In vim omnium offendit. Vix dico putant dicunt cu, ea eos partem praesent. Elit nostrud vim ea. No eum persius iudicabit, an consequat interpretaris est. Hinc case reque id mei.

Et sea error dolore. An nusquam mentitum disputando cum. Probatus consequat pri at, ex eos tantas interpretaris. Dicant noster persequeris et vel, graece offendit quo ut. Mei latine detraxit eu, ut vim quas principes, oblique accommodare est et.

Jennifer Polizzi

Sr. Medical Biller/Certified Medical Coder

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In vim omnium offendit. Vix dico putant dicunt cu, ea eos partem praesent. Elit nostrud vim ea. No eum persius iudicabit, an consequat interpretaris est. Hinc case reque id mei.

Et sea error dolore. An nusquam mentitum disputando cum. Probatus consequat pri at, ex eos tantas interpretaris. Dicant noster persequeris et vel, graece offendit quo ut. Mei latine detraxit eu, ut vim quas principes, oblique accommodare est et.

Dawn Henderson

Credentialing Specialist

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In vim omnium offendit. Vix dico putant dicunt cu, ea eos partem praesent. Elit nostrud vim ea. No eum persius iudicabit, an consequat interpretaris est. Hinc case reque id mei.

Et sea error dolore. An nusquam mentitum disputando cum. Probatus consequat pri at, ex eos tantas interpretaris. Dicant noster persequeris et vel, graece offendit quo ut. Mei latine detraxit eu, ut vim quas principes, oblique accommodare est et.

Jenna Weiss

Sr. Medical Biller/Certified Medical Coder

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In vim omnium offendit. Vix dico putant dicunt cu, ea eos partem praesent. Elit nostrud vim ea. No eum persius iudicabit, an consequat interpretaris est. Hinc case reque id mei.

Et sea error dolore. An nusquam mentitum disputando cum. Probatus consequat pri at, ex eos tantas interpretaris. Dicant noster persequeris et vel, graece offendit quo ut. Mei latine detraxit eu, ut vim quas principes, oblique accommodare est et.

Dianne Adams, MAOL

Dianne Adams, MAOL

Executive Assistant to the CFO/COO

Dianne Adams is Executive Assistant to Andrea Watkins, our CFO/COO. She joined the GLA team in late 2021, but boasts over 35 years of experience. She cites the diversity of ideas and the clear, open communication between the team as her favorite thing about working here.

Dianne earned an Associate’s Degree in Secretarial Science/Office Management from ECC, and two degrees from Medaille College: a Bachelor’s Degree in Business Administration, and a Master’s of Arts Degree in Organizational Leadership (MAOL).

Additionally, Dianne is a Certified Clerk typist and specializes in Medical Transcription.

Dragana Draca, MBA

Dragana Draca, MBA

Human Resource Manager

Dragana Draca is Great Lakes Anesthesiology’s HR Manager, joining the team in 2021. Company culture is her favorite part of working at GLA. “We are Empowered to Grow,” she says.

Dragana holds undergraduate degrees in Paralegal Studies and Business Administration, and a Master of Business Administration Degree, with a concentration in Leadership and Change from Canisius College.

She is active in the Society for Human Resource Management and when she is not working, Dragana can be found baking in the kitchen, expressing herself through art, music, fashion, or interior design, spending time with her Pomsky Lola, reading, traveling or cheering on her favorite football team. Go Bills!

Megan A. Roemer

Megan A. Roemer

Office Manager & Scheduling Specialist

A GLA team member for over 20 years, Megan Roemer is Great Lakes Anesthesiology’s Office Manager and Scheduling Specialist.

Megan is a certified Surgical Tech, and has an Associate’s Degree in Surgical Technology from Niagara County Community College.

A team member since 2002, Megan knows a great deal about the teamwork culture at GLA.

“When all clinical and nonclinical staff collaborate effectively, healthcare teams can improve patient outcomes and increase patient satisfaction.”

Stacey Watt, MD, MBA, MHPE, FASA

Stacey Watt, MD, MBA, MHPE, FASA

Site Director - Oishei Children's Hospital, Chief of Anesthesia - Kaleida Health

Dr. Watt wears many hats, serving as the Chief of Anesthesia for Kaleida Health, Site Director for Oishei Children’s Hospital, and the Program Director of the Anesthesia Residency & Pediatric Anesthesia Fellowship at University at Buffalo’s Jacobs School of Medicine and Biomedical Sciences. She was board certified by the American Board of Education in 2007, earning a subspecialty certification in Pediatric Anesthesiology in 2014.

Dr.Watt followed her medical degree from SUNY Upstate Medical University in 2001 with a residency at University at Buffalo in 2005, where she was also fellowship-trained in Pediatric Anesthesia in 2007.

Like many of her GLA colleagues, Dr. Watt serves as a Clinical Professor of Anesthesiology at University at Buffalo’s Jacobs School of Medicine and Biomedical Sciences. Her other specialities include malignant hyperthermia, heat related illness and injury, and trauma and emergency preparedness.

Christopher Heard, MD

Christopher Heard, MD

Site Director - University Pediatric Dental, Site Director - Dentistry by Dr. Kaplansky

Dr. Heard is the Site Director for both University Pediatric Dental and Dentistry by Dr. Kaplansky. He is certified by the American Board of Anesthesiology (1998) with a subspecialty certification in Critical Care Medicine (1999) and is a fellow of the Royal College of Anesthetists UK.

A 1986 Graduate of University of Edinburgh in Scotland, Dr. Heard completed residencies at Tyne & Wear and Yorkshire in England and University at Buffalo in 1994 and 1995, respectively. Additionally, he is fellowship-trained in Pediatric Critical Care in the UK, and in Adult Critical Care at University at Buffalo.

Robert Ramsdell MD, MBA

Robert Ramsdell MD, MBA

Site Director, Kenmore Mercy Hospital

Dr. Ramsdell serves on the GLA Board of Directors, and is the site director at Kenmore Mercy Hospital. He was board certified by the American Board of Education in 2008, earning a subspecialty certification in Pediatric Anesthesiology in 2015.

Dr. Ramsdell received his education from the University at Buffalo, completing his medical degree in 2002, residency in 2006, and fellowship training in Pediatric Anesthesia in 2007. Dr. Ramsdell also earned his MBA from Canisius College.

In addition to his role at GLA, Dr. Ramsdell serves as a Clinical Assistant Professor of Anesthesiology at University at Buffalo. He is also a proud veteran of the United States Air Force Reserve.

Michael Marino, MD

Michael Marino, MD

Treasurer

Dr. Marino earned his board certification from the American Board of Anesthesiologists (ABA) in 1997, and a subspecialty certification in Pediatric Anesthesiology from the ABA in 2016. He serves as Treasurer for GLA’s Board of Directors.

Dr. Marino earned a medical degree from the University at Buffalo in 1990, and completed a residency at the school in 1995. He is fellowship-trained in Adult Critical Care Medicine from the University at Buffalo.

Dr. Marino serves as a Clinical Assistant Professor of Anesthesiology at University at Buffalo. His other specialties are in Regional and Pediatric Anesthesia.

Marybeth Sgroi, CPC

Marybeth Sgroi, CPC

Billing Manager

Marybeth Sgroi has more than 30 years of professional experience. She joined the GLA team in 2007, and is currently our Billing Manager.

“Being part of the GLA team for the past 15 years has given me the opportunity to watch the corporation grow and work with an exceptional team of providers and administrative staff.”

Her education is in business, in which she holds an associate’s degree from SUNY Canton. Marybeth is also an AAPC Certified Medical Coder.

Outside of GLA, Marybeth is an active volunteer with Churches in Action, and a Black Belt in Karate.

Name

Position

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In vim omnium offendit. Vix dico putant dicunt cu, ea eos partem praesent. Elit nostrud vim ea. No eum persius iudicabit, an consequat interpretaris est. Hinc case reque id mei.

Et sea error dolore. An nusquam mentitum disputando cum. Probatus consequat pri at, ex eos tantas interpretaris. Dicant noster persequeris et vel, graece offendit quo ut. Mei latine detraxit eu, ut vim quas principes, oblique accommodare est et.

Huseyin Tunceroglu, MD

Site Director, Olean General Hospital

Dr. Huseyin Tuncerloglu is the anesthesia Site Director at Olean General Hospital in Olean, NY, and a member of the Great Lakes Anesthesiology board of directors. He is certified by the American Board of Anesthesiology and specializes in Pediatric Anesthesiology.

After earning his bachelor's degree at Yale University, Dr. Tuncerloglu attended medical school at SUNY University at Buffalo. He returned to Yale University for his residency, then completed a Pediatric Fellowship at Emory University. Dr. Tuncerloglu joined Great Lakes Anesthesiology in 2018 to "Be part of an outstanding team of anesthesia providers delivering the highest quality care while helping to shape and educate future anesthesiologists and nurse anesthetists."

In addition to his clinical duties, Dr. Tuncerloglu maintains an academic affiliation with SUNY University at Buffalo. He is a member of the American Society of Anesthesiologists, Society of Pediatric Anesthesia, and New York State Society of Anesthesiologists.

Mark Thompson, MD

Mark Thompson, MD

Director of Regional Anesthesia

Dr. Thompson is the Director of Regional Anesthesia at Great Lakes Anesthesiology.

With nearly two decades of experience, he specializes in neurasthenia, regional anesthesia, pediatric anesthesia, and ambulatory anesthesia. Dr. Thompson is certified by the American Board of Anesthesiology and has demonstrated ongoing excellence through Maintenance of Certification in Anesthesiology (MOCA) since 2014.

Dr. Thompson graduated with a bachelor’s degree in psychology from Atlantic Union College in South Lancaster, MA. He then completed medical school, his internship, and his residency at Loma Linda University in Loma Linda, CA. Additionally, he is fellowship-trained in pediatric anesthesiology from Children’s Hospital Colorado in Aurora, CO.

He joined Great Lakes in 2015 and appreciates the company’s collaborative solutions, team spirit, and commitment to the community. Beyond his practitioner duties, Dr. Thompson is a Clinical Associate Professor at SUNY University at Buffalo. He is a member of the American Society of Anesthesiologists, Society of Pediatric Anesthesia, and New York State Society of Anesthesiologists.

Outside of work, Dr. Thompson devotes his time and attention to family, fitness, and faith.

Cyrus Tanhaee, MD

Secretary

Dr. Cyrus Tanhaee is the Educational/Clinical Committee Representative at Great Lakes Anesthesiology. He is board certified by the American Board of Anesthesiology with subspecialty board certification in pediatric anesthesiology.

Dr. Tanhaee attended Ross University School of Medicine in Dominica. He completed his residency and fellowship in pediatric anesthesia at SUNY University at Buffalo. In addition to his practitioner duties, Dr. Tanhaee is a Clinical Assistant Professor of Anesthesiology at SUNY University at Buffalo.

Lilleigh Stein, CRNA

Clinical Coordinator - Olean General Hospital

Lilleigh Stein is the Clinical Coordinator at Olean General Hospital in Olean, NY. She’s been a member of the Great Lakes Anesthesiology team since 2019 and appreciates the group's family atmosphere.

Lilleigh conducted her undergraduate studies at Trocaire College and Daemen College, then attended graduate school at Gannon University. She completed her nurse anesthesia residency at UPMC Hamot in Erie, PA. She is a member of the American Association of Nurse Anesthesiology (AANA), Pennsylvania Association.

Baiba Senbruna, MD

Baiba Senbruna, MD

Director of Obstetrics Anesthesiology, Oishei Children's Hospital

Dr. Baiba Senbruna is the Director of Obstetrics Anesthesia at John R. Oishei Children's Hospital. With nearly a decade of experience, her specialties include high-risk obstetrical anesthesia and pediatric anesthesia.

Dr. Senbruna completed medical school at Riga Stradins University in Latvia and fulfilled her residency at the American University of Beirut in Lebanon. She is a member of the American Society of Anesthesiologists and the Society of Pediatric Anesthesia and serves as volunteer faculty at SUNY University at Buffalo.

A member of Great Lakes Anesthesiology since 2017, Dr. Senbruna appreciates, among other attributes, our “progressive, supportive environment that encourages individual professional growth and provides opportunities in clinical leadership.” She is an avid traveler who enjoys learning and experiencing different cultures and embarking on medical missions.

Jad Dughayli, MD

Director of Fellowship Recruitment

Dr. Jad Dughayli is the Director of Fellowship Recruitment. He also serves as Staff Anesthesiologist at Olean General Hospital and Oishei Children's Hospital.

Prior to joining Great Lakes Anesthesiology in 2018, Dr. Dughayli attended medical school at the American University of Integrative Sciences in Barbados, then completed his residency at the American University of Beirut in Lebanon. He maintains an academic affiliation with SUNY University at Buffalo.

Ravinder Devgun, DO

Ravinder Devgun, DO

Site Director, Niagara Falls Memorial Medical Center

Dr. Ravinder Devgun is the Site Director at Niagara Falls Memorial Medical Center and a board of directors member of Great Lakes Anesthesiology. She is board certified by the American Board of Anesthesiology with a subspecialty certification in pediatric anesthesiology.

Dr. Ravinder Devgun graduated from the NY Institute of Technology, College of Osteopathic Medicine. She completed her residency and fellowship at SUNY University at Buffalo.

Dené Dainotto, CRNA, DNP

Clinical Coordinator - UB SRNA Program at KMH

Dené is the Clinical Coordinator of the UB SRNA Program at Kenmore Mercy Hospital in Buffalo, NY. She joined Great Lakes in 2020, and her areas of interest include regional anesthesia, pediatric anesthesia, and obstetric anesthesia.

Dené completed her education and training at SUNY University at Buffalo, earning her B.S. and then her Doctor of Nursing Practice (DNP) in Nurse Anesthesia. She has practiced at several hospitals and surgery centers around Western New York and holds the National Board of Certification and Recertification for Nurse Anesthetists.

Returning to her alma mater, Dené serves as adjunct faculty at SUNY University at Buffalo. She is a member of the American Association for Nurse Anesthesiologists and the New York State Association of Nurse Anesthetists.

Her favorite aspects of working at Great Lakes include caring for diverse patient populations and the group's teaching and learning environment. In her personal time, Dené is a national judge for the United States Powerlifting Association.

Richard Boneberg, CRNA

Clinical Coordinator - UB SRNA Program at OCH/NFMMC

Richard Boneberg is Great Lake Anesthesiology's Clinical Coordinator for the UB SRNA Program at Oishei Children's Hospital in Buffalo, NY, and Niagara Falls Memorial Medical Center in Niagara Falls, NY. He has 17 years of experience specializing in pediatric nurse anesthesia, and has been a member of the Great Lakes team since 2005.

Richard earned a B.A. in Psychology at Canisius College, a B.S. in Nursing at D'Youville University, and a Master of Science from the SUNY University at Buffalo Nurse Anesthetist Program. He holds numerous certifications, including Basic Life Support Provider, Pediatric Life Support Provider, Adult Cardiac Life Support Provider, Registered Professional Nurse, and Certified Registered Nurse Anesthetist.

An avid supporter of education, Richard serves as an adjunct professor at two institutions – SUNY University at Buffalo and SUNY Albany – and is a co-facilitator with Statewide Peer Assistance for Nurses (SPAN). He is also a member of the American Association for Nurse Anesthetists.

After two decades of being part of Great Lakes Anesthesiology, Richard describes the group as feeling like family. "There is a cohesive, caring atmosphere. The group's uniqueness is exemplary." In his personal time, Richard is an advocate and consultant for substance abuse. He enjoys cycling, playing with his dogs, and spending time with his family.

Dayle Cotter

Dayle Cotter

Executive Chief of Staff

Dayle Cotter is Great Lake Anesthesiology's Executive Chief of Staff, providing strategic support to the CEO, CFO/COO, and Board to ensure our success and growth. She joined Great Lakes in January 2022 and appreciates the company's best-in-brand philosophy and family atmosphere.

Dayle earned her B.A. from Brock University in St. Catharine's, Ontario, Canada. She completed Disney's Approach to Quality Service & Business Excellence from the Disney Institute. Her areas of expertise include strategic planning, public relations, process implementation, and event planning. She is also an NYS Notary Public. Dayle loves to travel and enjoys playing golf and tennis.

Andréa  Watkins, MSSL

Andréa Watkins, MSSL

Chief Financial Officer and Chief Operating Officer

Andréa Watkins is the Chief Financial Officer and Chief Operations Officer at Great Lakes Anesthesiology. Since joining the company in 2009, she has cherished the opportunity to "be a part of a dynamic, growing corporation while preserving the phenomenal interpersonal connections of the Great Lakes family."

Andréa holds a B.A. from the University at Buffalo, a B.S. from St. John Fisher University, and a Master's in Strategic Leadership (MSSL) from Roberts Wesleyan College. She is a member of the American Society of Anesthesiologists (ASA) and the Society for Human Resource Management (SHRM).

Nancy O'Day, CRNA

Chief CRNA, Warren General Hospital

Nancy Day is the Chief CRNA at Warren General Hospital in Warren, PA. She also serves as CNRA at Olean General Hospital in Olean, NY. Nancy has nearly 40 years of nursing experience, including 23 years as a certified CNRA. She joined our group in 2019 and has enjoyed working closely with the Great Lakes family.

Nancy earned her undergraduate degree at Syracuse University, then attended Northeastern University for her graduate studies. She completed her nurse anesthesia residency at Tufts Medical Center in Boston, MA. She is certified as an instructor for Basic Life Support (BLS), Pediatric Advanced Life Support (PALS), and Advanced Cardiovascular Life Support (ACLS). Her professional memberships include the American Association of Nurse Anesthesiology (AANA), Pennsylvania Association of Nurse Anesthetists (PANA), and Sigma Theta Tau International Honor Society of Nursing.

Nancy's favorite pastime is cooking. She is also active within the community through organizations such as the Smethport Area School District school board, American Legion, Women's Giving Circle of McKean County, and the American Heart Association.

James Burnett Armstrong, MD

James Burnett Armstrong, MD

Site Director, Atlas Surgical Center & OR Coordinator, Oishei Children's Hospital

Dr. James Armstrong is the anesthesia Site Director at Atlas Surgical Center, Buffalo, and Niagara Ambulatory Surgery Center in Niagara Falls, NY. He is also the Operating Room Coordinator at Oishei Children's Hospital in Buffalo, NY. One of our longest-tenured team members, Dr. Armstrong joined Great Lakes Anesthesiology in 1998.

Dr. Armstrong completed his entire education and training at the prestigious Queen's University in Kingston, Ontario, Canada, including his undergraduate studies, medical school, internship, and residency. Beyond his practice, Dr. Armstrong is the Clinical Assistant Professor of Anesthesiology at SUNY University at Buffalo.

He is a member of several professional organizations, including The Royal College of Physicians & Surgeons of Canada, American Society of Anesthesiologists, New York State Society of Anesthesiologists, and Society of Ambulatory Anesthesia.

Jerrold Lerman, BASc, MD, FRCPC, FANZCA

Jerrold Lerman, BASc, MD, FRCPC, FANZCA

Vice President, Co-Site Director, Warren General Hospital

Dr. Jerrold Lerman is Vice President and member of the board of directors at Great Lakes Anesthesiology. He is also the Co-site Director of Warren General Hospital in Warren, PA.

Dr. Lerman has over 40 years of clinical experience and is board certified in the United States and Canada. He earned a B.S. in chemical engineering from the University of Waterloo before attending medical school at the University at Toronto in Ontario, Canada. He completed his internship at Toronto General Hospital and residency at the University at Toronto.

His areas of interest include pediatric Anesthesia and research. He serves as the Clinical Professor of Anesthesiology at Jacob's School of Medicine and Biomedical Sciences in Buffalo, NY. Dr. Lerman is affiliated with the Royal College of Physicians and Surgeons of Canada and is a Fellow of the Australia and New Zealand College of Anaesthetists (ANZCA). He is also a member of the American Society of Anesthesiologists; Society of Pediatric Anesthesia; AUA; New York State Society of Anesthesiologists; APA; FEAPA;

Dr. Lerman has been a member of Great Lakes Anesthesiology since 2002 and views the company as "a wonderful family that supports each other both at work and outside of work."

Navyugjit S. Virk, MD

Navyugjit S. Virk, MD

President, Co-Site Director, Warren General Hospital

Dr. Virk is the President and CEO of Great Lakes Anesthesiology, as well as the Co-Site Director at Warren General Hospital in Warren, PA. He is certified by the American Board of Anesthesiology and specializes in obstetric anesthesia and pediatric anesthesia, in which he is Fellowship trained.

After completing his undergraduate studies at SUNY University at Buffalo, Dr. Virk graduated from medical school at the University of Silesia in Poland. He returned to Western New York for his residency in anesthesia at SUNY University at Buffalo. Dr. Virk joined Great Lakes in 2014.

Dr. Virk maintains an academic affiliation with SUNY University at Buffalo. He is a member of the American Society of Anesthesiologists, Society of Pediatric Anesthesia, and the New York State Society of Anesthesiologists. He is passionate about community advocacy and advancing the patient-centric care model.